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Delete your Narciso account

Last updated: 3 October 2026

You can delete your Narciso account and the data linked to it at any time, right in the app or by writing to us. Here is how, and what gets deleted.

In the app (the fastest way)

  1. Open Narciso and tap the gear at the top right to open Settings.
  2. Tap Account.
  3. Tap Delete account and confirm with Delete.

The account is deleted right away and this cannot be undone.

What is deleted

  • your account (email, or Apple or Google identity);
  • PRO look photos and results still kept for safety checks;
  • your credit history (unused credits are lost);
  • any other data linked to the account in our systems.

What stays:

  • your subscription, which is managed by the store and is not cancelled by deleting the account (see below);
  • transaction records that Apple, Google and RevenueCat must keep by law;
  • aggregated, anonymous statistics that cannot identify you.

Any copies in technical backups are overwritten within 30 days.

Cancel your subscription first

If you subscribe to PRO, cancel in your store before deleting the account, otherwise the subscription keeps renewing:

  • iPhone: Settings → your name → Subscriptions → Narciso → Cancel Subscription.
  • Android: Play Store → profile icon → Payments & subscriptions → Subscriptions → Narciso → Cancel subscription.

No account?

If you use Narciso without an account, your data is tied to the device. Go to Settings → Delete my data: we erase recent photos and settings on your phone and the photos stored on our servers. Then you can uninstall the app.

By email

If you cannot use the app, write to privacy@narciso.app with the subject “Delete account” and include:

  • the account email or, if you sign in with Apple or Google, which one you use and the linked email;
  • your phone’s system (iPhone or Android);
  • if you can, write from the address linked to the account: it helps us check that the request comes from you.

We complete the deletion within 30 days and confirm it by email. Without an account we cannot link an email request to the data on your phone: in that case use “Delete my data” in the app.

To learn what data we process and for how long, read the privacy policy.